📧 From your email

Check the confirmation email sent to you after placing your order. Your order number looks like #3574 and appears in the subject line and email body.

👤 From your account

If you have a KTRefill account, log in and go to Dashboard → Orders to find all your order numbers listed there.

📦 What you can track

• Physical SIM — shipping & delivery status
• Carrier eSIM — activation details
• Airtime Top-Up — confirmation & reference

💬 Need help?

Can't find your order number? Contact us and we'll look it up for you instantly.