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FAQs
What is KTRefill?
KTRefill is a service platform that provides international phone top-ups, foreign SIM cards (physical and eSIM), and global gift cards such as Apple Gift Cards.
Our mission: To deliver fast, secure, and innovative solutions that help users stay connected worldwide.
Who can use KTRefill services?
Our services are intended for individuals and businesses seeking international communication or digital access solutions, including travelers, students, remote workers, and resellers.
Who can use KTRefill services?
Our services are intended for individuals and businesses seeking international communication or digital access solutions, including travelers, students, remote workers, and resellers.
How fast is the top-up or data delivery?
Most top-ups and data packages are processed instantly; however, processing times may vary depending on the destination and service provider.
What types of gift cards do you offer?
We make available a range of gift cards, including Apple Gift Cards, Google Play, Amazon, Steam, Netflix, and more. Stock and availability may vary based on demand and supplier availability.
Are gift cards region-locked?
Some gift cards are region-specific. Customers are responsible for confirming the applicable region before making a purchase. KTRefill does not accept responsibility for cards used outside their intended region.
How will I receive my gift card?
Delivery timelines are subject to technical and operational conditions.confirming the applicable region before making a purchase. KTRefill does not accept responsibility for cards used outside their intended region.
What countries do you offer SIM cards and eSIMs for?
KTRefill offers SIMs and eSIMs for several countries, including the USA, UK, Canada, Poland, Netherlands, and others. Country coverage may change based on network partnerships.
What’s the difference between a SIM card and an eSIM?
A SIM card is a physical chip that fits into your device, while an eSIM is a digital version that can be activated on supported devices without the need for a physical card.
Do you deliver SIM cards internationally?
Yes. KTRefill delivers physical SIM cards to select countries by working with reliable logistics partners. Delivery availability is subject to local regulations and destination-specific logistics capacity. Please contact us to verify delivery options for your location.
How long does delivery take?
Estimated delivery time is typically between 1–3 business days, depending on the destination and courier service. Delivery times are not guaranteed and may vary due to external factors.
How are eSIMs delivered?
eSIMs are typically delivered instantly via WhatsApp or email following payment confirmation. Delays may occur based on system load or service provider availability.
What payment methods do you accept?
We currently accept:
Bank Transfers
Cryptocurrency (e.g., USDT)
Selected mobile wallet platforms
All payments must be confirmed before any product or service is delivered.
How will I receive my order?
Top-Ups & Gift Cards: Sent digitally via WhatsApp or email
eSIMs: Delivered digitally after confirmation
Physical SIMs: Dispatched via courier to approved international destinations only
Delivery times and formats are subject to change and external service limitations.
How can I contact KTRefill?
WhatsApp: +234 9154635573
Email: support@ktrefill.com